Passengers must wear face masks at all times and may only remove face masks during emergencies or when instructed by cabin crew to take them off. They must observe social distancing, ensure handwashing, and sanitize regularly.

A passenger who cannot wear a face mask due to an underlying medical condition must submit a medical certificate from a registered medical practitioner to the Operator before departure.

We may exempt a child under two years from wearing a face mask. This is because small children's breathing can restrict breathing as their airways are smaller than older children and adults.

A passenger must provide to the Operator a negative PCR test certificate or a valid COVID-19 negative test certificate, obtained not more than 72 hours before the date of travel, from an accredited laboratory and in line with the World Health Organization requirements.

If a passenger is symptomatic, you will follow the necessary protocols of the Department of Health.

In the event of the passenger's failure, for whatever reason, to submit a certificate as proof of a negative PCR test certificate or a valid COVID-19 negative test certificate upon arrival in South Africa, the passenger shall be subjected to a compulsory quarantine at a government-designated facility as contemplated for in Health Directions, at their own cost.

A passenger in transit must own a negative PCR test certificate or a valid COVID-19 negative test certificate, obtained not more than 72 hours before the date of travel, from an accredited laboratory.